Cancellation policy

When we accept a client’s booking, we shall not take other jobs on the scheduled date and invest in securing the resources for the assignment. If a client cancels the job, we may not find another client and suffer financial loss in income and expenses. A common practice in our business is to have a cancellation policy.

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Your booking is confirmed once you pay the deposit or the agreed fee. By remitting payment, you indicated that you agreed to our cancellation policy as stated below.

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1.     The client who submits a written cancellation 60 days or more before the scheduled shooting day will receive a full refund.

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2.     The client that submits a written cancellation 14 days before the shooting day can apply the deposit in a rescheduled shooting at a mutually agreed time or apply the amount paid as credit for another assignment.

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3.     Besides the above two scenarios, we reserve the right to keep the payment as compensation for our financial loss.